FAQ's

Q: How far in advance should we book a wedding photographer? A: Book as early as you can, aim for 6–12 months for peak dates.
Q: How do we secure our date? A: Pay the deposit and sign the contract to lock the date.
Q: How much is the deposit? A: Deposits are usually around 25% of the package price.
Q: Do you offer a second shooter? A: No — I work solo.
Q: Do you travel outside East Yorkshire? A: Yes — I travel and will quote any travel fees up front.
Q: Are you insured? A: Yes — I carry public liability and professional insurance.
Q: Do you bring backup equipment? A: Yes — spare cameras, lenses, cards and batteries are standard.
Q: What is your photography style? A: Documentary with relaxed, natural portraits when needed.
Q: How many images will we get? A: Expect several hundred for a full day; exact numbers vary by package.
Q: When will we receive our photos? A: Typical turnaround is 1–3 weeks depending on season and workload.
Q: How are the photos delivered? A: Via an online gallery.
Q: Do you provide prints or albums? A: Yes — albums and print options are available as extras.
Q: Can we get the RAW files? A: I supply high quality edited JPEG files.
Q: Do you retouch images? A: Basic retouching is included; heavier edits cost extra.
Q: Do you offer engagement shoots? A: Yes — engagement shoots are available and recommended to loosen up in front of the camera.
Q: Are prints and digital files included in the package? A: Digital files are included with prints and albums available to order as extras.
Q: What happens if it rains? A: I plan for bad weather and can get great shots indoors or under cover.
Q: Do you shoot civil, church and registry office ceremonies? A: Yes — I cover all ceremony types, including small elopements.
Q: Do you need a meal on the day? A: Yes — I ask to be provided a meal if coverage includes the reception.
Q: How long do you stay on the wedding day? A: Packages range from 3 hours up to full‑day coverage including evening.
Q: Can you shoot both partners getting ready? A: Yes — Depending on location of the bride and groom (same hotel)etc.
Q: Do you charge overtime? A: Yes — extra hours are charged at the agreed overtime rate.
Q: What if the photographer is ill or unavailable? A: I have backup plans and trusted colleagues to cover emergencies.
Q: Will you use a shot list? A: I welcome a short shot list for family photos and key moments.
Q: How do you handle group shots efficiently? A: I limit group lists and run through them quickly to keep the day moving.
Q: Can you photograph at our venue? A: Yes — I check venue rules and any permit requirements beforehand.
Q: Do you offer drone photography? A: Yes — drones need permits and a qualified operator; talk to me in advance.
Q: How do you back up the images? A: Images are backed up to multiple drives and cloud storage.
Q: Can guests take photos during the ceremony? A: Venue or officiant rules vary; agree a phone/photo policy in advance.
Q: Will you help plan the photo timeline? A: Yes — I advise on timing to get the best light and smooth flow.
Q: Can you recommend local suppliers or venues? A: Yes — I share preferred suppliers and venue tips from experience.
Q: Do you charge travel expenses? A: Travel fees apply for venues outside the base area; I’ll state them up front.
Q: Do we need to sign a contract? A: Yes — a contract protects both sides and confirms the package details.
Q: What payment methods do you accept? A: Bank; instalments available on request.
Q: Are prices quoted inclusive of VAT? A: Quotes state whether VAT is included; check the written quote.
Q: Can family or friends ask for photos to be removed? A: I respect reasonable privacy requests; tell me before publishing.
Q: Will you provide prints for guests on the day? A: Not usually on the day; prints are ordered after delivery via the gallery.
Q: How long does the online gallery stay live? A: Galleries typically stay live for 24 months; longer archiving can be arranged.
Q: Will you help pose people who hate photos? A: Yes — I use relaxed posing and natural prompts to make people feel at ease.
Q: Can we meet before the wedding? A: Yes — meetings, calls or engagement shoots are all possible.
Q: Do you shoot film or digital? A: I shoot high‑end digital.
Q: How many weddings do you shoot a year? A: I limit bookings to maintain quality; ask for current availability.
Q: Do you offer fast delivery options? A: Express editing is available for a fee if you need photos sooner.
Q: Can we order extra prints or albums later? A: Yes — extra prints and albums can be ordered from your gallery after delivery.
Q: Do you provide a print release? A: Print release policies vary; personal printing is usually allowed, commercial rights are reserved.
Q: What editing style do you apply? A: My edits are natural and timeless; review a full wedding gallery to judge the style.
Q: What if we need to postpone or cancel? A: Cancellation and postponement terms are in the contract; deposits are transferable.
Q: Do you photograph same‑sex weddings? A: Yes — I photograph all couples equally.
Q: How do we start an enquiry? A: Send your date, venue and a few details and I’ll confirm availability and send a sample contract.
Q: Can you tailor a package to our needs? A: Yes — packages are flexible and can be customised to fit your day.
What time do you start wedding photography? A:Start times are flexible and depend on your plans. Many couples choose coverage from morning preparations through to the evening, but part-day options are available too.
How would you describe your photography style? A:Relaxed, natural and stress-free. I focus on real moments with gentle guidance rather than stiff posing.
How long does it take to receive our wedding photos? A:Your fully edited online gallery is usually ready within a few weeks. Every image is carefully edited before delivery.
Do you travel for weddings? A:Yes. I cover Hull, Beverley, Hessle, Bridlington, Driffield, Pocklington and across East Yorkshire. I’m happy to travel further if needed.
Do you offer flexible packages? A:Absolutely. I offer both set packages and custom options so you get exactly what you need.

Weddings are a record event in any love story. Documenting authentic moments of couples and their family's reunion fascinates and excites me over and over again.

Roberta Jones

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